It was two weeks before Christmas, and we were finishing off a clients kitchen. All that was left to do was fit the appliances. The only problem was they were nowhere to be seen? The delivery was running late!
Daily calls to the supplier were in vain. “Don’t panic,” they said, “they will be there before Christmas.” Little did I know those words would be hollow, just like the void starring at me where the hob should be.
Three days before Christmas, the panic was setting in. My customer started to feel anxious with twelve people for Christmas day lunch. “Will it be here before Christmas she asked?” Unfortunately, one final call to my supplier confirmed that Santa would not be making a delivery on Christmas eve with the hob.
Time for action
“What are we going to do?” my customer cried. This was a time for action. All the hot air and any blue-sky jargon wouldn’t get this Christmas day lunch cooked!
At that point, I could have just shrugged my shoulders and said, sorry, out of my hands, nothing I could do about it. But that wasn’t going to cut it and get Turkey on the table!